Wish I had known about the excellent call forwarding options that came with the @Home service. If you do nothing else, at least look at the CALL FORWARDING IF NOT REACHABLE option. Can’t imagine why would NOT set that one up at least. In fact, after looking these over and knowing the issues we’ve had recently with the @Home service, I’m seriously considering just forwarding all calls to the mobile phone.
But for now…I found out about these options because I’m set to unhook my phones/router on Thursday as we’re moving to a new house (with 25/15 FIOS!!!) and remembered that call forwarding was included. One nice feature of VOIP is you just unhook the router and move it with the rest of the stuff, then hook it up at the new digs, or the hotel, or the homeless shelter if there is a last-minute problem at settlement : )
Anyways, there are three options:
(text below taken from http://support.t-mobile.com/doc/tm23766.xml )
Call Forwarding – T-Mobile @Home
The call forwarding feature allows you to forward your calls to a number of your choice.
There are three different call forwarding functionalities that your T-Mobile @Home phone supports: Unconditional Call Forwarding, Call Forward No Reply, and Call Forwarding if Not Reachable.
Unconditional call forwarding
NOTE: Unconditional Call Forwarding automatically forwards any calls that your T-Mobile @Home phone would receive to the number requested to forward your calls to. Your T-Mobile @Home Phone will not ring when Unconditional Call Forwarding is set up.
To activate or deactivate Unconditional Call Forwarding, perform one of the following:
Press Star (*) 72, and the phone number that you want to forward calls to. For example, you would press *72 1 555-555-5555.
Press Star (*) 73 to deactivate. You are not required to enter the phone number to deactivate Unconditional Call Forwarding.
Call forwarding No Reply
NOTE: Call Forward No Reply only forwards your T-Mobile @Home phone to another phone number when you do not answer your T-Mobile @Home phone.
To activate or deactivate Call Forward No Reply, perform one of the following:
Press Star (*) 42 and phone number that you want to forward your calls to. For example, you would press *42 1 555-555-5555.
Press Star (*) 93. You are not required to enter the phone number to deactivate Call Forward No Reply.
Call forwarding if Not Reachable
NOTE: Call Forward if Not Reachable only forwards your T-Mobile @Home phone to another phone number if your T-Mobile @Home phone or the T-Mobile HiPort is not reachable (due to electrical or ISP issues).
To activate or deactivate Call Forward if Not Reachable, perform one of the following:
Press Star (*) 62 Star (*) and the phone number that you want to forward your calls to followed by the Pound (#) key. For example, you would press *62* 1 555-555-5555 #.
Press Pound Pound (# #) 62 Pound (#). You are not required to enter the phone number to deactivate Call Forward if Not Reachable.
4 Comments
HI Mark,
Just a quick note to say thank you for generously sharing your expertise. You really know your stuff.
Cheers
Mark
I have TMobile@home and never knew about this! This is great. One question though, if I forward my home phone to my cell phone, am I charged minutes on my cell or is it still part of the @home service?
This would save alot of problems on my end. I have people call me on my cell when I’m at home and I tell them I’ll call back on my home phone.
Unfortunately you do still get assessed ‘minutes’ off your total cell allowance : ( So use with caution! I just used it as a stop-gap measure during my move to a new house.
Understood. Thank you for the quick reply! Your site has been a wealth of information.